Chose this company to scrap my car. They said they would collect my car between 16:00 and 18:00 the coming Friday. I had a missed call at 14:00 which I assumed might be the driver to confirm collection. I called the number and the person was really rude to me because I did not answer my phone (I was in a meeting) as he wanted to collect my car. He said he would talk to his colleague and they would call me to arrange collection. Nobody ever called me back or turned up to collect car. I called him again and no answer. I called the main phone number and also no answer. The following day I received an email saying they were sorry I had decided to cancel my vehicle disposal through them. I have not been able to speak to them to cancel the disposal! Shocking service and incredibly rude driver.