Overall: The experience was excellent! Easy to book reservation on line and the photos of the apartment were accurate. Enjoyed Most: Location, location, location! Enjoyed Least: Nothing, thought it was great! Surrounding Area: The apartment was about a five-minute walk from the Duomo. We just walked out our door and were there. Tips or Restaurants: Trattoria Maritone is a great place with great food and service with lots of locals. Directions: The easiest thing to do is just take a taxi from the airport. It cost about 25 Euros. Check In Out: Lorenzo, the owner, was great! I called him when we arrived (we arrived a few hours early), and he called the house cleaner to let us in and drop off our bags. We walked around Florence, grabbed something to eat, and then Lorenzo called to tell us the apartment was ready. He walked us through the apartment and showed us how to use everything, gave us his contact info, and gave us a map and showed us places to see and his favorite restaurants. Check out was easy; we just left the keys in the apartment and walked out.