Overall: Overall, the experience was positive. The apartment and grounds were spotless, exactly the way I like my home in the U.S. The family is very nice, attentive and helpful. We had an ant problem our first morning in the flat and they took care of it immediately. There were some spider sightings but these can't be helped in the countryside. Our shower had very little water pressure so it took twice the time to shower in the mornings. We weren't in a hurry so it wasn't an issue but maybe they should look into that. The laundry room, located in the back of the house, is a little far from the main residences but if you check it out, you'll see how well they maintain their property. You can practically eat off the floor in that room! Enjoyed Most: I really liked their pool. Although the weather didn't cooperate that much, we were able to enjoy 1-2 days poolside. They maintained the pool very well, not too much chlorine, and the lawn furniture was pretty cool and retro. The view from where the pool is situated is amazing! Enjoyed Least: The location is the least attractive about this property. First, the road leading to the house is not paved. We scratched the bottom of our car and we suspect that the alignment was off after driving to-from the property daily. Second, the closest town seems to be San Gimignano which is overrun with tourists! My friend and I took a walk around the town on a rainy morning and we couldn't even walk in a straight line because there were so many tourists to avoid. We never went back again. Also, the locals who work in the town were so rude, probably because they get annoyed with so many American bus tour groups going into their shops and automatically speaking English! I would recommend a different and more beautiful location - Castellina in Chianti. The town there is tiny but so adorable and NOT overrun with tourists. The scenery is breathtaking and the roads are paved. Surrounding Area: The grounds are well kept. The family seems to be fairly strict about what you can consume in the public areas so we respected that. Directions: We had a GPS but I did not receive nor request the coordinates. This is definitely important because we burned nearly one hour trying to find the place until an American expat literally drove us to the location. Check In Out: Very streamlined.