Overall: It was wonderful. It is just in the most wonderful location, and the staff if very helpful. Enjoyed Most: As I stated above, the location is perfect. We could walk to all the major sites, the super markets, and the train and bus stations. Enjoyed Least: The bathtub with a handheld shower was difficult to get in and out of. Surrounding Area: The beautiful church across the street and all the museums and the Duomo so close. Nearby Events or Locales: Fiesole, which isn't within walking distance. Tips or Restaurants: They have changed the plugs so make sure you have the correct converter. We found so many good restaurants in the area. Directions: We flew into Florence and got a cab so there wasn't a problem. Check In Out: No. Everyone was so helpful.