Overall: The on-site welcome and orientation to the apartment is exceptionally gracious. It is clear that they want the rental clients to have a wonderful stay in their properties and are committed to provide quality service. Enjoyed Most: The apartment was charming and had all the necessities. The central location is hard to beat. The apartment is small, as expected, but the efficient arrangement of closet space and the corner kitchen made it feel larger. Enjoyed Least: The shower provided just a dribble of water but it was not enough of a problem that I regret staying there. The apartment is on the 4th floor so water pressure in an older building may have been to blame. Surrounding Area: The neighborhood has everything one needs in a short walk. There is a laundry where clothes are washed and dried by weight so the lack of a washing machine was not a problem and the coin laundry is very close. The people in the neighborhood are very friendly and recognize you quickly as a a "longer term" resident rather than a two-day tourist. Nearby Events or Locales: This apartment is right in the center of Florence. Tips or Restaurants: The apartment has everything necessary. There are many excellent nearby restaurants. I am particularly fond of the family run Trattoria Nella in Via delle Terme, Cinghiale Bianco in the Oltrarno in Via San Jacopo and Ristorante Paoli in Via dei Tavolini. I love having a coffee and reading newspapers at the old literary caffe Le Giubbe Rosse in Piazza della Repubblica. Check In Out: They provided a thorough orientation to the property and demonstrated how to work everything.