Consumers, please be very wary of booking your dream vacation with Rentvillas. Although my direct contact was helpful, I found the sales manager to be very inflexible with terrible customer service skills. There are numerous rental agencies that provide much better service and actually try to assist clients rather than chiding them because of unforeseen circumstances. The travel insurance would not have covered the changes we needed to make and we are sorely disappointed we lost a significant amount of deposit money with no assistance from RentVillas. A definite thumb down on this company!