My well used, nearly 2 years old Nexus 4 (LG E960) needed a new battery. Months of Facebook addiction and use of the Waze and TuneIn Radio apps had taken their toll, and the phone was usually out of power by lunchtime. I found Repair Your Mobile (Plymouth) via the famous search engine. They were moderately priced (not the cheapest) and had a professional looking website and favourable reviews. I returned my phone via Royal Mail special delivery on Monday, and it arrived at mobile-hospital on Tuesday, at 8.30am. By 10:15am on the same day, I had an email from DPD telling me a parcel was on the way, and offering a range of useful delivery options, including use of a safe place, or a neighbour. (I'm not saying my neighbour isnt a safe place, but they go out a lot, and the absence of a phone meant I was actually having to communicate with people). Anyway - the phone arrived back safely, well packed in bubble wrap and a perfect-for-purpose box two days after I sent it with the work completed. Happy. Would recommend and use again.