Avoid, avoid, avoid Placed an order for an oven repair last year and eventually got a booking confirmation for a date just before Xmas - no engineer arrived and didn't receive a message until 4pm saying due to high demand it would be after Xmas. That was Xmas lunch made difficult! Repaircare didn't care! Severely let down. Had to prompt for a date. Very poor communications, engineer overworked & didn't seem to care and gave only minutes warning before visit in February!. Two months to get a visit - at which he refused to work on the cooker because the supply pipe installation done 25 years ago wasn't quite to regulations. Could have repaired the cooker - previous engineers have had no issues. I had been warned that they look for any issue to claim the £45 and do no work. Avoid this company.