I am compaining about the repair you carried out to my beko freezer model ZA635F at the end of june 28th 2 weees leter the same problem happened , which was the food melted again, as I have been in hospital recently I havent been back to complain , please do you not think I am entitled to a refund.I paid £129 for nothing at the end of the day please return my email soon as I have no freezer I am so disappointed with the service I recieved. The company came from Inverness which was 60 miles away' email to moirajannetta8@gmail.com If nothing is forthcoming I will take it further.