Do not use services of this company if you value your time. They are totally nonprofessional, time wasting organisation, with enormous communication issues. i waited a week for a guy to come and repair fridge freezer, they asked about all info on issue and took even serial nr of appliance, so they come prepared with parts etc, but this guy had no clue what appliance he is about to repair, he just came too look at it and ask what is wrong !!!!! then said they will call me someday next week! I called them straight away and they said it is irreparable because mood is too old. they knew that when i booked repair and knew what is the issue, even informed in email that they will check availability of parts and contact me if there is a problem or they cannot undertake repair. Yet after a week they send a totally unprepared guy to "look at it" . THIS COMPANY IS A JOKE. BUT NOT FUNNY ONE. try to live without fridge freezer fro a week when you have family. AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!