I was attracted by their good reputation online and asked for a service for a not working dishwasher. I paid for the service IN ADVANCE. However, the engineer came and stay for only 5 minutes and said the dishwasher was not removed so he cannot fix it. Then they refuse to give the refund as it is part of the term for the customer to remove the applicant outside and I got charged 139 IN FULL for that 5 minutes of useless service! It is a normal kitchen and naturally part of the job to make the applicant best fit your work. What do you expect? Have a team helping you move the dishwasher out and then you can be the boss for a dishwasher? the removal of the applicants is part of your job and you won’t be needed if you ask your customer to provide extra support which is supposed to be expected from your service. They even put "successfully repaired" as the result of this case. You should feel shame for your have done and for stealing money from your customer during this special time and damaging your reputation to the resident around you. Completely a fraud company build on lies. Avoid!!!