Wish Id read these reviews before I booked and paid for a dishwasher repair with this company. I booked on line and paid the fixed fee. Took a day off work as they don't offer an AM or PM time slot, on the morning, the day the engineer due to arrive I received a voicemail to say that unfortunately due to engineer ringing in sick my appointment had been cancelled and could I ring back to reschedule. Tried ringing the number and it was continually engaged all morning. In the end I rang their customer service number and to be fair the girl who answered was very apologetic and tried to get in touch with the number as well with no success. She said she would send an email/text and get some one to comeback to me. By 4.15 no one had called back so I rang the 1st number again and it was still engaged and when I rang the 2nd number they had obviously finished early as there was no answer. I was back in work the next day but got another voicemail asking me to call and reschedule which I did.. Guess what the number that was engaged the day before now just rang and rang and rang. I rang the customer service number which I'd rang the day before, explained everything again to a guy who answered and told him I was in work and couldn't keep ringing them back and he promised to get some one to call me. By 4.30 no one had come back to me so I emailed them told them I was very disappointed with their service and to cancel and give me a refund. I've wasted a whole week with this company and been without a dishwasher.. what a joke!