i had booked a job with RepairCare in April for my American Style fridge because it wasn't cooling. An engineer was booked (1st day off, 1st round or food off-as fridge needs complete defrosting), came to review it, said he would order the parts. After having chased up about 2 weeks later, I was told the parts are waiting authorisation (?!). Ok, another 2 weeks had passed, the parts came, another engineer came(2nd day off, 2nd round of food off) only to realise all the parts ordered were wrong..and that the issue i had originally pointed out was the correct one. RepairCare then came back to me saying the fridge cannot be fixed and that they will give me a refund... I know for sure the fault can be fixed, they then said yes..it actually can be fixed, but the fault may reoccur so we wrote it off..?!??! what about my time? my 5 weeks waiting? my food? Stay away from this company if you don't want the same to happen to you.
8 years ago
Repaircare has a
1.5
average rating
from
231
reviews
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