The price was OK but to book, I couldn't get an answer on the phone on multiple tries so booked and paid on line this should have been taken as a warning. I was then contacted by a local repair company who came and fitted a pump to our Siemens dishwasher, they were really good. 2 months later the same fault code came up. Couldn't get an answer at repaircare again so called the local agent who fitted the pump and they got authorisation to fit another pump and did so. The same fault then occurred 3 months later This time the local agent said I must call repaircare. On the 8th time of trying, 10 minute ring each time, I let the phone ring for 12 minutes and someone answered. After being pushed around a bit I was told I had to pay the full price for another repair. This I told them was unsatisfactory and not good customer service. I then got a whole load of spieal which was effectively a shrug of the shoulders and I was told I should try elsewhere. My advice to the buying public is not to use repaircare, to fit your own parts as I have done in the past buy them from somewhere like espares. That is what I am now in the process of doing. My advice to repaircare is change your name to repairdon'tcare or employ more telephone staff and start caring.