Repaircare came out to look at my tumble dryer, I paid for the call out then the insurance each month to cover the appliance. When the engineer came out he said it was an expensive part and would need to be ordered. A week later we got a text to say our job was cancelled, so I called up the customer service team who went on to tell me that the part was to expensive and they would not fix the appliance ? The tumble dryer is only two years old,Isn't that the point of taking out an insurance policy that you take the ruff with the smooth ? Apparently not with this firm they just want to make a quick buck on an inflated call out fee but will not fix your appliance if this may end up costing them ! DO NOT USE THIS FIRM !