I called and told this company exactly what part was needed, they said it would be no issue. They came out, confirmed the part that I said, said they would order it. The after a MONTH. A BLOODY MONTH they tell me, the part costs more then they are willing to pay. When I pointed out they advertise, ALL PARTS INCLUDED they said, well AFTER you booked we send you some terms and conditions that say we will only spend £250 on your parts. So that whole, all parts included thing? Utter lies. And something they don't tell you till after you hand over your card details. They don't ever call you back, they don't follow you up with details, the consultants lie to you, the one I just spoke to claimed that telling customers about that spending limit would be "too much effort" Waste of time company, full of liars and con artists.