I ordered a repair to my son's washing machine on Saturday 13th April. Repaircare said the repair would be carried out on Wenesday 18th April. I believed this to be a reasonable waiting time and ordered the repair. Yesterday (Monday) I received an email from the appointed repairer who changed the repair date to 23rd April. I regard this inconvenience as unacceptable and I would not have ordered the repair had I been given 23rd April in the first place. Despite two phone complaints the repair date is still 23rd April. Additionally Repaircare's job tracking site https://www.repaircare.co.uk/repair/your-repair stated "A visit was arranged for 18/04/2018 but you rescheduled." This is ENTIRELY UNTRUE. Repaircare rescheduled when the discovered they could not meet their obligation to carry out the repair on 18th April.