Very unreliable, poor service and lots of false promises The engineer came out to diagnose the problem, said part would take 3-5 working days to deliver, 2 and a half weeks later, the part arrived, booked the engineer in which was delayed by another 2 days. They finally arrived and they announced that the wrong part had been ordered, even the engineer was annoyed with the company. I cancelled the order there and then as had enough. They are very difficult to get through on the phone and it has been extremely difficult to get the money back. Very dissatisfied and I would NEVER recommend them to anyone.