I was given Wednesday 21st Jan for an engineer to repair my whirlpool fridgefreezer. This was confirmed by a text. I took a day off work. No one came & no one contacted me. At 5.45 I rang repaircare to find out what was going on. I was told that I should ring back after 6pm as engineers were out working. I rang again at 6.30 & was told engineers can't be contacted after 6 as they finish work at6pm. I was told to ring back in the morning. I rang another company instead who gave me an am slot, came on time. Repaircare have made no attempt to explain or apologise. My job no was 03CCVV