Very bad experience!!!!!!!!!! DO NOT RECOMMEND THIS TYPE OF COMPANY!!!!!!! After contacting them every day in the week to find out when the broken part will arrive, no information with approx estimate given. We have decided to cancel it because we did not have a clue when the spare part will arrive and we could not be without washing machine any longer. They have on web site NO FIX NO FEE!!!! Ha ha ha big joke!!!!! They have charge us 45,- and they have not fix anything!!!!!!!!! When we asked them what part they ordered, we found out that it is main part, the most expensive part in the washing machine and that was the reason they have been taking looong time to order and deliver that part!!!!!! Will never use this kind of company again. And do not recommend to anyone to use it!!!!!!!!!!!!!!!!!!!!!! ?