The service men came on 1/11/2022 to attend to my LG washing machine. After checking , they told the problem was with the mother board . They took it off and returned the next day . They inserted it and run the machine for a few minutes and told that the machine is ok. They took ₹ 4000/- and told receipt will be sent online. After their departure when we tried the washing , it was stuck at the drying stage. They were again called . After checking , they told that the gear system is damaged and drying is problematic but washing can be carried out. Later when we tried the washing , that also has become problematic with heavy shaking, irregular and one sided rotation of the drum. Again contacted the service persons and also the toll free number several times. ‘They are coming’ was their repeated reply. Till now they have not cared to come. I had sent emails and raised complaints at the company site , but got no response . Also I haven’t received any receipt for the money paid or the work carried out . All these call into question the response and integrity of the firm and their personnel.