Not Fit For Purpose. I just wish I had read the reviews before buying this pseudo service. ..it really is that bad. I had ball joint failure and I was blocking the highway. Oddly enough the telephone number is not a freephone number which peaked my attention immediately on breakdown. Of course you end up jumping through hoops dealing with a phone robot...press number one etc. For heavens sake, you have broken down...pick up the phone in person. I explained I was blocking the traffic to the point that even the police had to put on their emergency lights initially. The car could not be pushed....this was a priority recovery and I made it very clear. I was anticipating getting recovered within an hour as Green Flag would and do predict. It took four hours to get recovered. Four hours of blocking the traffic with the constant threat of the police removing my car which would have led to the car being impounded. This company should be closed down by the government. ..they really are that terrible.