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David Hunter
The proof of the pudding is in the eating, or so they say! After looking at Trustpilot reviews and assessing the feedback against the AA, RAC, and Green Flag, I chose to go with Rescuemycar.com. Unfortunately, I suffered a breakdown, and that's where the issues started! In summary, where the long-winded version would last as long as the recovery took! - Inaccurate communication from the initial representative. - No breakdown assistance, if you want local assistance you need to identify an appropriate garage yourself. - Failure to offer relay to the original destination - Inability to recover driver and car, where the car had to go to storage for onward relay over 3 days. - Recovered the vehicle to storage, but would not provide any authorisation to transport driver to pick up alternative transport (despite earlier agreement) - Failed to advise on vehicle movements over the period, which resulted in a number of Tracker alerts (despite agreeing to keep informed) - Reassurance that the vehicle was safe in Walsall when in fact the vehicle was 170 miles away! Yes, you can save some money going with this company, but do not set the expectations too high if you actually need to call them for assistance. Woeful service, I have now decided to bin the cover and go with the AA instead.
2 years ago
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Rescuemycar.com has a 1.4 average rating from 81 reviews

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