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P Coupal
Tried to book with Great Wolf Lodge and was taken to this site. Asked if they were Great wolf lodge and they said yes. Booked 2 rooms for $224 per night. At the end of the call they said thank you for booking with reservations.com. That made me think something wasn't right. I called the hotel and found that I had been overcharged by $200. I called to cancel (10 minutes later) and they said that they would cancel but they got to keep the $67 booking fee. FOR 10 MINUTES!!! I'd give them a negative score if it were possible. Total Rip Off. Even after losing $67 dollars to them I still saved more than $150 on the hotel.
2 years ago
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Reservations.com has a 1.1 average rating from 138 reviews

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