Reservations.com 390 N Orange Ave. Orlando, FL 32801 USA 855-956-2201 On June 21, 2023 I went online for the purpose of securing a hotel reservation (for one night, June26, 2023) at “Founders Inn and Spa”(a Hilton Property) 5641 Indian River Rd, Virginia Beach, VA 23464. At that time I correctly entered the date of my request and also saw a price quote of $117 per night (plus taxes). Then without noticing, I was transferred into a website called “Reservations.com” (which did not appear on the Google Maps list of booking sites). I then entered my credit card number and completed the reservation request. My confirmation advice shows room rental dates of July 30 and August 1, 2023. The total cost for this is stated to be $480.18. My credit card was initially charged about $557 for this reservation. When I saw the transaction notice, I immediately (within minutes) called“Reservations.com”, explained the situation and asked for a cancellation and refund. I was advised that this reservation was “not cancelable”. I was then offered the option to request a cancellation through management, but there would be a “cancellation charge” of $455.78. That amount (plus $24.40 in “fees”) appears on my credit card account. I also called “Founders Inn and Spa” (757-424-5511) who offered me a full refund, but “Reservations.com”would have to call the hotel for a refund authorization. I received an email from “Reservations.com” on June 26, 2023 that a refund would not be forthcoming. This company is a scam website business.