I have to admit I was very suspicious when I first contact Restoro for help with my computer. I could not have been more pleasantly surprised by the help that I received from their technicians. They did a great job with the primary problems with my computer and got my computer running extremely well and removed viruses and got my problematic software up and running. I presented another problem with my computer at the end of the call. My printer was not printing in color. They were not able to fix it immediately but they have scheduled another appointment to fix that problem. Their techs are very friendly, communicate well and clearly and are very knowledgeable. It was money well spent and I will use them again.