Useless to me. When I called to activate because I missed the key in software to install myself. While on the phone I found it. During conversation I was not clear what tech wanted to do. He was general. After a couple of minutes, not to my surprise, and sure enough he mentioned he would need to remote into my system I was a definite no yet he did not want to listen. No one will ever remote into my systems. I have been working with computers for 30 years and just need software to look at code to see if any errors could be located due to a BSOD. I was unable to get tech to listen and was aggressive which I will not except so I finally hung up on him. He then called back immediately twice after hanging up again both times. Now after those 3 times I blocked # and 2 minutes later I heard nothing but checked phone messages and he had called back a 3rd time and left a message which I deleted. I will block my card for this purchase and block web site. Wish there was a no star selection.