Terrible company I have been a customer for around 12 years and I use to recommend them to everyone NOT anymore when my of my company directors left we changed all the details from his name to my name this was 3years ago and I change the name and address on the account when I changed the type of account I have I phoned them 3 weeks ago and they wouldn’t speak with me as I’m not the person on the account so I had to change all the detail again, I just phoned them to now talk about my account and surprise surprise the address is still wrong it took me 30 mins to get through and when I said I need to talk to someone about my account there was no one that could speak with me and a callback could wake upto 5 days this is just not acceptable I will now be cancelling my account and strongly advise others to do the same there are much better options out there they these jokers