I can't stress enough how bad this company is, we recently had a rep come round, promised they can save us on our monthly charge and also on transaction charges, they also said they would settle our existing card machine contract with another company...... Then when it comes to it, its all lies and they can't get you out of a previous contract at all! we are now paying for 2 machines with 2 providers!! The customer service is a joke, there's never anyone available who can actually help, just keep stringing you along, if you read and check online reviews you can see this is standard practice for these, don't be had, we now have an ongoing case, I'm losing time on a regular basis trying to resolve this