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Jon
Unable to write a review about a company using your system and they refuse to send me a review link. Absolute Reg I ordered my reg on 24/09/2021 at 11:26. The short version of this review is I am still £5,103.48 out of pocket, and I still don't have my reg. I was told it would be a few weeks. The owner is also the customer service, and when I previously wrote a review, I was asked if I could kindly take it down back in November. I thought the apology, and the masquerading of jumping into action was more than a good enough reason to remove my review and wait a bit longer. It's now been over 6 months, my emails aren't replied to, my calls aren't returned, and when I do get through I get told I'll receive a call back with an update soon. The excuse often comes back to DVLA processing, they'll be back to Absolute Reg in 72 hours and then you'll get your update, or that's how it's supposed to go anyway. However, that's never the case, the update rarely comes, and if it does then it's just more incoherent waffle on processes that are hidden behind the veil of a poorly organised business trying to hide behind the process of the DVLA, also hidden from scrutiny. You're consistent left in the dark, they hold on to your money and you have nothing to show for it. You'll often be told "Oh we're happy to give you a refund" but nothing materialises, I don't necessarily want the refund I want the reg I paid for 6 months ago, I want to be communicated with and reassured that I have not just been swindled by a swanky sales men and a moderately well put together website. I suspect that again this will fall on deaf ears, but I write in the hope I will save someone else from the tortuous processes and borderline pyramid scheme, where they hold your money until they can acquire the reg they proclaimed to already have. Good Luck.
2 years ago
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