We were looking to integrate both product and company reviews on our website, but also find a way to include company reviews of our high street stores. The important things for us were ease of use, services offered, customer experience but also and rather importantly that the solution was affordable. We had already had conversations with many competitiors, but Reviews.co.uk was the only platform that ticked all these boxes. In all honesty, we thought we would trial it and see how it went and if we needed to find a more expensive solution then we would. We haven't needed to! Reviews.co.uk has been a pleasure to use and their platform has evolved massively since we started using them. We started with company reviews, moved on to add product reviews, are about to go live with Expert Answers on our website and have just discovered and implemented the 3rd party company review option. The platform is easy to use from initial set up, to website implementation, to replying to reviews, reporting, automated emails, etc. and the customer service has been unbeatable. It has been very positive for us in terms of the numbers of reviews we receive both on products and as a company and we believe Expert Answers will add even more to our website and customer journey. Conversions are up, but also we are able to address any issues raised and hopefully restore customer faith where a negative review has been left. Previously we may never have had to chance to reconnect with this customer. Every time I think reviews.co.uk can't improve, they seem to add a new string to their bow. We couldn't be happier with the platform or service offered and I would highly recommend them to other retailers.