It's going to be almost a year with reviews.io and we would be lying if we said that the company are no good. After our initial months, we were let down as our account manager had left the job, and hence, all our issues were left unanswered. No one got in touch with us to solve the issues and we felt that we should have contacted a different company. It was then when our emails were picked up by Nicola, an absolute wonder/saviour to work with, who not only got everything sorted within a day but also got everything set up perfectly after. She is a real asset to the company and its because of her that we have now decided to stick with reviews.io. To conclude, we would highly recommend reviews.io for all your review collection email services. They're just too good and reasonable!