I am an EU citizen living in the UK for 2 years. I pay all my taxes and I have my pre-settled status. It is unacceptable that Revolut has as only options for the verification process the options of showing your UK passport or UK driver's license. Both of which I didn't have the opportunity of acquiring yet. When I contacted the customer support they advised me (after waiting for hours) that the only way of me showing that I live in the UK is by sending them my Visa or my residence permit. I didn't have either as these are issued to non-EEA. I informed them that I can prove my right to live and work in the UK by the shared code issued by the government as indicated in my pre-settled status. They didn't accept it. Consequently, they informed me that I can't open an account. It's unbelievable.
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Alice, Customer Support
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