I have been with Revolut for approx 4years and have generally found their services really good. BUT this week I was unable to exchange GBP to EUR and contacted support. I was told I was running an old version of the app and needed to uninstall it and reinstall the new version.
I did this and haven't been able to access my account since. All the money I own is in there and there is no way to get help outside of the app! And even in-app it is very difficult.
So I am now without food, money for petrol, cannot pay my bills and absolutely desperate. If you look at Revolut community there are hundreds of people like me that haven't been able to access their own money, in some cases for months!
I would strongly recommend not putting any money with these guys because when you get a problem, you are on your own!
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