I opened a company and as such, I needed to open a bank account. After seeing sites advising Revolut as an ideal bank for small and medium-sized businesses with no maintenance costs, decide to open a business account with Revolut. I filled in all the requested fields and in the field to prove the nature of the business, it appeared as the first option to attach a customer invoice and the bank statement to prove that the company had received this money. The company was just created and had no other bank account, so that option was out of the question, so I opted for the next option that asked to attach an invoice from a supplier, I attached 5 invoices from suppliers and I also attached the Commercial Certificate of the company because, in addition to being the official document of the companies operating in Portugal, it mentions all the activities that the company is legally qualified to practice and the respective CAE's. To my great amazement, this documentation was refused and they again asked for a customer invoice with the respective bank statement. I contacted Customer Support, Mr. Nomi, and 3 times I explained that it was a new company and that I had no other bank account but he keep asking for the bank statement. It was clear that he did not even bother to read what I was writing, probably busy with other things, and continued to automatically repeat the same requests ignoring the answers. Even when I asked why they refused the invoices from suppliers when the site presents as an option to prove the nature of the business, I was completely ignored and I was not even entitled to an answer. And that's how customer service ended, with me asking questions and Nomi completely ignoring what I was asking. More seriously, the Commercial Certificate, which is the legal document that certifies companies in Portugal and provides all the company's legal information, was completely ignored. If it weren't serious, it was at least a cause for indignation. Revolut comes to do business in a country and does not even bother to identify which documents are legally valid in that country? It works in Portugal as if it were in England and even the interlocutors who are studying Portuguese documents don't even know how to read Portuguese. So be careful when you read that Revolut is a great solution for companies because if you have to open an account like I did, then you will find that the quality of Revolut's Customer Support is at the worst that you will ever encounter. The minimum required is that they comply with Portuguese law, if Portuguese companies have to do this, why don't Revolut? Disrespect for Portugal and the Portuguese is at least insulting.