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Robert Kelly
Absolutely awful, DO NOT USE REVOLUT business. Their customer service is the worst, they make Indian call centres look amazing. After a lot of sending very detailed documents about my business, clients, business integration finances etc etc etc. I still could not pass the Business approval stage. They don't seem to have a model for a freelance IT contractor!!! WHAT!! as the process had taken so long they actually froze my account from being able to make any transactions. So I asked them to terminate my application and asked how long before they will move the funds I had in my business to another account. Seemed a valid question!! but they could not give me an SLA or even a rough guess. So I'm now unable to pay any of my contractors. Unbelievable. Please understand that you just can't pickup the phone and try and work things out with Revolut you only have the chat function. I contacted them at 15:15 and was still trying to get some sort of traction and answers at 19:11. When your busy running a business you just don't have the time to be sitting waiting for someone to respond.
3 years ago
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Revolut has a 1.3 average rating from 861 reviews

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