I moved my business account over to Revolut about 6 months ago now and it has been a total nightmare, by far and away the worst business decision that I have ever made! When things go right they are decent, good in fact. However, as soon as there is an issue they turn into a living nightmare. Their customer services are a complete farce. They are simply a point of contact, a glorified bot or switchboard. They have no information and cannot do anything to actually help you, they just refer you on and that's the end of it. I had a couple of issues with payments being held up coming into my account for no reason, sometimes they'd take a week or longer and I was asked strange questions such as: what is the nationality of this customer? Or asking me for dates of birth etc, information that I am not required to ask for. Sometimes these payments were rejected by Revolut, for no reason at all, and I had to take the payments via other means. Recently I attempted to make a bank transfer of £600. It is now 8 days in and still it is just showing as pending. I have spoken to customer services every day and they assured me my payment was of the highest priority and that it would go through soon and I should be patient. I asked for a reason why this payment was being held up, and to that I am still waiting for a reply. Simply put they don't know anything. The only bit of information I managed to get out of them was that they have seen payments take five weeks, yes, five weeks, to be processed. Imagine, as a business, telling your suppliers that their payment was delayed for five weeks for no reason whatsoever. In conclusion Revolut Business are slow to process payments, it can take weeks, they will ask for irrelevant personal information, they have no customer services, no inter-department communications of any kind, no chain of command. Nothing that resembles a business structure at all. They are just a small company playing at banking and to entrust them with your business accounts would be suicide. Do not make the same mistake me and so many others have made. Stick with high street banks that will help you if something goes wrong. I am in the process of moving my accounts back to the high street, I will never trust a digital bank again following this experience.