USELESS customer service! Absolutely terrible. You can only speak via the chat and whoever is in that chat doesn’t know the answer to anything, probably a bot. so you have to wait a few minutes to receive a response even on the most basic questions, and 99% if the time the answer is that they will work on the problem and get back to you, which they don’t. The few times I have received a reply it’s been wrong, as they give general answers and not specific to your account or your market. Ruins my day every time I have to speak to them. No other way to contact them. Useless. (also can’t contact them if you don’t have a card and can’t log in to the app, which was my initial problem when I was locked out from the account - had to wait 2 years for my account to expire and then create a new one after countless emails with them)
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