Absolutely awful! DO NOT USE! I paid for the metal membership because I wanted all of the benefits Revolut supposedly offer but I'm sure it’s some kind of scam! My flight was delayed for over an hour, and I registered in the app to receive free lounge passes (which revolut says it offers) but I never received them and ended up purchasing myself. I have tried to contact customer services for several problems I have had recently however - there is no customer service number and on the live chat the agents leave you hanging without response. As other users have said on here use a reputable company avoid Revolut like the plague!!