everything went wrong form the start- wouldn't accept my documents and photo for identity verification. once it did after 8(!) attempts, they limited my account with no explanation. couldnt pay money in or out.when i contacted the customer service they had no idea how to resolve it, kept asking me for photos of my tax bills and bank statements as proof of address. i'm not comfortable sending information like that outside secure channels and asked for alternative way- got no answer.i had to google to learn the revolut card i paid for(!)is a proof of address when used. i ordered it when setting up the account so waited patiently.the day after it arrived revolut notified me that my account was deactivated and i should take all funds from the account by end of the month-because i didnt verify my address! online chat with an agent- took 2hrs to respond(!) and he told me he forwarded the issue to relevant team and ended the chat- never got any response back form anyone. another chat with another agent- same outcome but it took over 24hrs. 2days later i went to use the card in my local supermarket to use the funds from the account (as advised!) and they blocked the card and all transactions. another pointless attempt to resolve the issue with online agent- again a lot of copy and paste answers that didnt relate to my situation and 2 more messages 'we reviewed the circumstances and can no longer provide you with the service'..these were issued after i told them i want them to return my money and i dont want to have anything to do with revolut! another message- we closed your account because there were no funds on it- i had money on the account!yet another clueless agent- 'i have forwarded your issue to relevant team' and disconnected the chat. calling it infuriating is an understatement! it is sickening and criminal. apparently they refunded the money, excluding the cost for the blocked card they sent me (why should i pay for it?!?!), but i have not had any money on my personal account yet. NEVER USE THEM!!