I tried moving the balance available from my Savings Vault to my account. However, these were automatically reverted, without any explanation. I then proceeded to close the vault, hoping it would have moved the balance to my Revolut account. This did not work and at the moment I cannot even see the available balance, as my original vault is closed. None of this was successful and therefore I tried chatting with the support team. So far I have not been provided with any information as to why I cannot access my money. In the current climate it is not convenient to not be able to pay the mortgage. Not being able to access or understand why I am not able to access and when I will be able to access is also not convenient for alternative plans.