A Fraud activity was detected on my Recolut card. My card was terminated. I was asked to complete a charge form to claim the money back that was stolen. I asked why am I doing all this when as your loyal customer you should refund my money instantly as your security wasn’t tight enough. I spent the entire day with them and it was like talking to a wall. Very non interested robot like. I am regretting joining with Revolut. I have lost the trust. Extremely poor service. Shocking response. Don’t care a dam attitude. Only words like oh we understand oh we do want to help etc etc but no one helped. Please do not join up with Revolut. If I receive my money by Monday 5th Sept 2022 I will personally come back here and take it all back. But I highly doubt they will do anything. They have washed their hands off me and now only option I have is to take legal advice
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