Atrocious customer service.
Blocked our business account and said I need to very my ID.
I tried 3 times and so far neither of them have been accepted, but no reason provided. I have tried different IDs, all with at least 2 years until expiry, but they just keep rejecting it and NOT PROVIDING ME WITH A REASON WHY! So I don't even know why they are rejecting.
There is no phone number to call, the only option is the useless chat, which takes half an hour to respond each time and the response I got...."Could you please upload it once again so we can check and update?"
I have suppliers I need to pay but they blocked up my account and keep rejecting my verification!!!! My money is stuck!!! AVOID!!!!
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Alice, Customer Support
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