I sent a referral link to a friend on May 5th, the friend immediately ordered a physical payment card for £5 and the card arrived 11th May. The final steps to complete the referral offer was for the invitee to make three £5 purchases with the card. I checked the status of the referral at that point and saw that the referral deadline had expired in the app! I contacted Customer Service who informed me that the deadline to fulfill the offer was 9th May, two days BEFORE the friend even received the card. The offer was therefore literally impossible to fulfill and is an absolute scam. Revolut refused to honour the offer. If anyone else has had the same experience I would suggest they get their friends/family/invitee to chargeback the £5 fee for the physical card to the original payment method, close their Revolut account, and look into Monzo or Starling both of whom offer far superior service.