I contacted Revolut because 800£ were missing from my vault, at first they dont accepted my request but after they told me a minor bug was stopping me to see my vault and will take few hours/days for them IT dep. to sort out the bug is now one month i am waiting, the chat operator and even the manager they just tell me to wait because the IT dep is very busy. I send three complain forms and i dint get any answer by Revolut. Customer service very poor, service very bad. The worst bank in the world, no attention to the need of they customers.
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