For past 6 weeks I have both emailed and messaged revolut via messenger seeking help. I stopped using my account months ago however left account balance in credit. Six weeks ago I received an email from revolut threatening debt recovery action for a debt owed. Several days after sending a message prompts a reply saying I am checking your notes.....then nothing further! No replies to my emails either including ones sent to revolut executive team. This afternoon I am told they no longer answer emails, messenger service is futile as cannot offer support and they have no facility to ring customers. I am told if I refuse to re-activate my dormant account, taking yet more selfies, they will provide zero response to my concerns. So 6 weeks and numerous messages sent, I remain in limbo All sounds good until something goes wrong, and then you see the true colours....its scary beyond belief.