Personal account locked down for no valid reason. Support team has been extremely unhelpful and literally useless.
At first in app contact they stated that restriction was imposed because I might had been a victim of a scam or fraud. I responded that I had not experienced any financial loss nor detected any other sign of interference related to the above allegation. Instead, case review team started collecting information on my external bank accounts and crypto investment platforms even though this had nothing to do with the assumed scam event. After receiving required documents continued keeping my account locked forcing me to make the following statement: "Revolut has warned me in app chat that this is likely a scam. I confirm that I am not being assisted with my transaction and understand that Revolut is unlikely to recover my funds if I proceed" which I refused until they could specify the exact reason or event for it, however, Revolut refused to give any. No other solution has been offered so far.
Due to Revolut failure to observe my statutory consumer rights I have requested an account closure.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.