I am not a customer but tried reporting Fraud as it seemed someone was setting up an account in my business's name without my consent. The delayed email reply from them was the only way to have an online chat with a human to look into potential Fraud was to "pretend I am a customer on their website, clicking 'forgot my password' link and submitting incorrect information which should then give me access an online chat with a Revolut person". And here's the worst part... As part of that process to speak to a human, I had to submit a SELFIE (???) of me holding a sign that says the date and Revolut???!!! - when I am not a customer, never supplied any consent to for them to hold my data (my image). Gobsmacked. No, I did not do it, no I have no resolution and yes I have reported to ICO