I had an extremely frustrating experience with Revolut's customer service today. I reached out for assistance with transferring funds from my Revolut account to Revolut Bro using an IBAN transfer. Despite my clear explanation of the issue, six different agents — Rachel, Max, Vis, Bala, Tej and Syed — failed to understand my very simple problem. Instead of addressing my actual concern, they all made their own assumptions and repeated irrelevant information. Each agent simply passed me off to another department, making me feel like I was talking to a dog that couldn't understand English. It's absolutely astonishing how poor the service is. I've never encountered anything like this before. If you're considering using Revolut, be warned that their support team might not be able to help you with even the simplest issues.