We had been with Revolut for 2 years and I lost my card, I ordered a new one on January a metal one and being a one man band in construction thought this card might last monger, little did I know that this would lead to Revolut charging is £750 per month in 'Enterprise' fees that they then upgraded our account too (apparently its in the small print although I had opted for the £49.99 one off charge for the card, hav9ing brought this to their attention that we didn't need any of the Enterprise services nor could afford £750 per month and contacted them to ask them to down grade it, we had confirmation and long messages but they didn't do it, we contacted them again and it was still on there. They took 7 months of this and will only offer us 1 month back. So we are moving banks to anybody else, its no fun when the banks steal money directly from yo then hide behind policies and minutiae rather than address why we contacted then in the first place to downgrade the account! Our advice is to stay away, well away! Based upon this sharp practice and lack of real customer services, I'm not sure how long their new banking license will last! Even there advisor admitted this was an issue and may other customers had had the same shoddy experience!